Botou Beihong Pump Manufacturing Co., Ltd. received an official letter from an engineering department in Longyan, Fujian. The letter expressed its gratitude to Beihong Pump for its strong support and cooperation in the Longyan project in Fujian, and also expressed its gratitude to the company's personnel sent to the power plant to support the work. The staff's skills and enthusiastic service are recognized.
An engineering department in Longyan, Fujian used a batch of imported self-priming centrifugal pumps. The product malfunctioned during operation and required repair. However, because the manufacturer and the company failed to repair the self-priming centrifugal pump after all their efforts, they turned to Beihong Pump Industry for help. Although this self-priming centrifugal pump
is not a product of Beihong Pump Industry, Beihong Pump Industry, which has always regarded solving customer difficulties as its own responsibility, immediately dispatched two assembly fitters from the centrifugal pump manufacturing department to deal with it. When the two arrived at the scene, they inspected and analyzed the failure of the self-priming centrifugal pump. They confirmed that the mechanical seal of the self-priming centrifugal pump was accidentally damaged during transportation, and the entire self-priming centrifugal pump needed to be dismantled and repaired.
This was the first time that two technicians encountered this situation. If they could not handle the problem immediately, it would affect the progress of the entire project. They finally decided to solve the problem by talking on the phone, so they called in a translator and contacted them. Technical calls with foreign pump companies allowed the other party to explain some key technical requirements, and finally successfully completed the repair and solved the engineering department's problems.
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